My Account Area

Real-Time Control for Your Auction Clients

Your bidders and vendors expect more than just a bidding interface — they want data transparency, self-service, and control. The BidHarvest® My Account area delivers on this, giving your clients a modern, easy-to-use portal to manage every aspect of their auction activity.

Accessible via your branded BidHarvest® website or mobile app, ‘My Account’ empowers users with real-time access to their auction data, documents, preferences, and payments — all under one secure login.

It’s not just user-friendly. It’s auction-winningly smart.

My Details — Keeps Their Data Up to Date, Securely

Users can update contact info, saved cards, addresses, and more from the dashboard. Admins can apply approval rules or two-factor checks to prevent fraud, protecting your platform, users, and compliance.

My Wishlist — Users Stay Organised and Never Miss a Lot

The Wishlist lets users save upcoming or past lots of interest with one click. Bidders track preferences and get alerts when matching items are added. This boosts engagement and repeat bidding with zero extra admin.

My Bids — Total Transparency on Auction Activity

Bidders get a real-time audit of every bid across live, timed, Buy Now, and Make Offer formats. Bids are grouped by auction and status, so they know where they’re winning, losing, or outbid — no chasing your team for updates.

My Invoices — Easy Payments, Clear Records

Users view and manage invoices by status:

  • Unpaid: Pay online via card or open banking.
  • Paid: View itemised breakdowns, VAT, and download PDFs.
  • Shipping or Collection: Integrated collection notes and tracking if needed.

Clarity means fewer late payments, queries, and disputes.

My Paperwork — A Full Vendor Portal

For vendors, My Account becomes a seller dashboard with:

  • Auction contracts
  • Pre-sale/post-sale notifications
  • Vendor statements
  • Payment remittance
  • Lot release forms

All auto-generated and filtered by auction, cutting out manual back-and-forth.

Marketing Preferences — Intelligent Alerts That Drive Engagement

Users customise alerts for categories or keywords. When matching lots go live, they’re notified by email or app alert — building a pre-qualified audience and reducing lost opportunities.

Fully Branded, Fully Integrated

The My Account area lives inside your branded BidHarvest® site and app — no third-party redirects or separate logins. One login works across live, timed, Buy Now, and Make Offer formats.

Why This Matters

Grow bidder loyalty, reduce admin overhead, and win new vendor instructions with a feature-rich self-service portal. BidHarvest® gives your clients control and your team more time to focus on growth.

The Auction Experience Your Clients Expect

From bid history to buyer statements, preferences to payment links — BidHarvest® gives users an intuitive way to transact with your auction business confidently. Fully integrated with your admin workflows, your team saves time and reduces errors.

Want to see the My Account area in action?
Contact a consultant or book a live demo today.

Frequently Asked Questions

Can changes to personal details be moderated or require approval?

Are alerts GDPR-compliant?

Can bidders download receipts or tax invoices directly from My Account?

Is there a mobile app version of My Account?

Can users view and manage multiple purchases across different auctions?

Built for Auctioneers: Scalable Software That Delivers Control & Growth

Whether you’re launching your first auction, scaling a national operation, or managing complex public sector disposals, we offer tailored solutions that simplify operations and drive results. From surplus stock and machinery to fine art and even zoo equipment, our proven track record includes bespoke RFQs, enterprise deployments, and secure government tenders.

Solutions for Every Auction Business

  • Established Auctioneers
    Modernise operations and streamline workflows in the fine art and collectables sectors.
  • Property Auctions
    Add a dynamic bidding layer to your agency model, or enhance your current platform with specialist property software.
  • Plant, Vehicles & Salvage
    Manage high-volume, fast-turnaround stock with unified timed, live, and marketplace tools.
  • Government & Public Sector
    Deliver structured, compliant asset disposal and commodity bidding with confidence.
  • Corporate Sellers
    Manage internal asset disposal via auction with full reporting and compliance.
  • Auction Entrepreneurs
    Launch, test and grow your own auction platform or peer-to-peer marketplace.
  • Startup Auctions
    Get your business off the ground with ready-to-go, cost-effective software.

Talk to our team to discover the right solution for your business.

Live Webcast Auction Software

Live Stream Webcast Bidding

Deliver an exceptional live bidding experience, anytime, anywhere, on any device with 0.2 sec latency. Our online auction software offers a seamless single sign-on process, ensuring quick approvals for clients. Effortlessly manage entire auctions from a single console with a fully customisable bidder view, intelligent clerking tools and home and catalogue page streaming.

Find out more
Timed Online Auction Software

Timed Online Bidding

Boost engagement and drive traffic with our intuitive timed auction management tools. Our innovative features, including linear lot ending and timed auction clerking, ensure seamless operation alongside 3rd party bidder aggregation platforms. Plus, our popular ‘Bid Up Now’ feature mimics live auction dynamics, creating excitement and driving higher bids as lots close.

Find out more
Auction Back Office Software

Auction Back Office

Simplify your auction operations with one of our auction back-office solutions. Choose from unified or standalone and. effortlessly manage customers, inventory, lotting, and financials seamlessly. Designed to support multiple auction verticals, our flexible platform adapts to your unique business needs, supporting your team to get their work done faster and without complexity or double entry.

Find out more

Marketplace Bidding

Increase your visibility and expand your auction empire with our powerful marketplace solution. Create and manage catalogues and lots with ease, and watch your auction business grow.

Find out more
Bespoke Auction Software

Auction Payment Procesing

Our front end software comes complete with various options for online payment processing using industry leading solutions from WorldPay, Opayo, Stripe or PayPal to make auction invoice settlements fast and painless for your clients, and better for your bank balance. Choose from card processing and open banking options, and with Stripe we even offer a suite of KYC/AML screening tools as to keep you compliant without manual processing.

Find out more
Bespoke Auction Software

Integrations & Migrations

Auction Marketer’s Integration & Migration service makes it easy for you to move from outdated software into our modern auction tech ecosystem. Our team have developed tools to pull legacy data into our software as part of the on boarding service and to activate integrations to 3rd party tools to make your teams lives easier, with tools such as address or number plate lookups, payment processors and accountancy packages.

Find out more
Bespoke Auction Software

Online Client Area

Keeping your clients up to date is vitally important in the modern auction world, and our auction software solutions ship with a full 'my account' section for both auction buyers and sellers including all of their bidder data, their favourites, their invoices, presale, post sale, vendor statements and collection/shipping paperwork - all in one easy to access web portal - and if you have our Apple and Android apps clients can access them there too.

Find out more